How to reconfigure MFA (Multi-Factor Authentication)

Updated On:
4 June 2019
Documented By:
Roger

What is MFA

Multi-factor authentication (MFA) is a method of confirming a user’s claimed identity in which a user is granted access only after successfully presenting 2 or more pieces of evidence.

How to reconfigure MFA 

Login to your office 365 webmail (https://login.microsoftonline.com)

login page to access MFA settings

Located at the top right, click on your profile icon and select “My accounts”.

 profile icon dropdown My Accounts option

Click on Security & privacy

My Accounts Security and Privacy section

Select the Additional security verification -> click the Update your phone numbers used for account security

Additional Security Verification update phone numbers

On the “verification option”, select “Notify me through app” and make sure to tick the “Authentication Phone” & “Authentication App”

verification options Notify Me Through App selected

After configuring, you will be asked to scan a QR Code which will require you to use your “Microsoft Authenticator” app to scan the code

 MFA QR code scan using Microsoft Authenticator app

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