How to add a shared mailbox in Outlook mobile

Updated On:
22 September 2026
Documented By:
Zheng Feng
        1. Step 1: Open Outlook on your iPhone or iPad. 

        1. Step 2: Sign in to your main work account first.

        1. Step 3: Tap your profile picture or the menu icon at the top left. 

        1. Step 4: Tap on the +  icon that the red arrow points to 

        1. Step 5: Tap Add Shared Mailbox. 

        1. Step 6: If you have more than one account in Outlook, select the account that has permission to access the shared mailbox. 

        1. Step 7: Enter the shared mailbox email address. 

        1. Step 8: Tap Add Shared Mailbox 

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