Phishing and Security Training
Technology alone cannot stop every cyberattack. Employees are often the first target of phishing, impersonation and social engineering attacks.
Capabilities
Strengthen Your Human Firewall
How we can help.
Entrust Network provides annual phishing simulations and online security awareness training to help employees recognise threats, respond safely and protect organisational data.
This programme is included as part of our DPO as a Service to support employee awareness, personal data protection and PDPA compliance.
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Our Services
Annual Phishing Simulation
We conduct a safe and controlled phishing simulation based on common real-world threats, such as:
- Fake login pages and password-reset requests
- CEO and management impersonation
- Fraudulent invoices and payment instructions
- Malicious links and attachments
- Business Email Compromise
- QR-code phishing
The simulation identifies areas where employees may require additional guidance without causing harm to the organisation.
Online Security Awareness Training
Employees complete structured online training covering:
- How to recognise phishing emails
- Suspicious links, attachments and QR codes
- Password and Multi-Factor Authentication security
- CEO, vendor and payment impersonation
- Safe handling of confidential and personal data
- How to verify and report suspicious requests
Training can be completed online at the employee’s convenience.
Deepfake Awareness Training
Our latest training covers deepfake videos, voices and AI-generated impersonation. Employees learn how to:
- Identify unusual facial movements, lighting and audio
- Recognise AI-generated voices and video calls
- Verify urgent payment or confidential requests
- Confirm instructions through a separate communication channel
- Escalate suspected impersonation attempts immediately
Training Quiz and Attendance Records
Each programme includes:
- Online knowledge assessment and quiz
- Attendance and completion tracking
- Individual training records
- Phishing simulation results
- Management summary report
- Recommendations for improvement
These records provide supporting evidence for management reviews, internal audits and compliance requirements.
Part of DPO as a Service
Phishing and human error can result in unauthorised access, financial loss and personal data breaches. Our DPO as a Service combines data protection governance with practical employee awareness.
The service supports organisations through:
- Annual phishing simulation
- Security awareness and deepfake training
- Training attendance and completion records
- PDPA policies and procedures
- Personal data breach response guidance
- Management reporting and compliance documentation
WHY US
How the Programme Works
The programme guides employees through a structured 5 stage process to strengthen their cybersecurity awareness.
Key Benefits
Improve employees’ ability to recognise cyber threats
Equip employees with the knowledge to identify and respond to common cyber threats.
Reduce the risk of phishing and account compromise
Help employees spot phishing attempts before they lead to compromised accounts.
Strengthen protection against deepfake and impersonation scams
Prepare employees to identify convincing deepfakes and impersonation attempts.
Build a security-aware workplace culture
Foster everyday security habits and greater awareness across your organisation.
Maintain training and attendance evidence
Keep clear records of employee participation, training completion and assessment results.
Support PDPA Compliance & DPO Programmes
Reinforce your organisation’s data protection efforts while supporting the work of your DPO.
Frequently Asked Questions
Yes. Annual phishing simulation and security awareness training are included as part of Entrust Network’s DPO as a Service, subject to the selected service plan and agreed scope.
Yes. It is a controlled exercise designed to assess employee awareness without using malicious software or collecting actual passwords.
The result is recorded for assessment. The employee may be directed to an educational page or assigned additional training.
We recommend at least one phishing simulation and security awareness training programme every year. Higher-risk organisations may conduct simulations more frequently.
Yes. Management receives a summary covering participation, quiz completion, simulation results, identified risks and recommended improvements.
Build a Security-Aware Workforce
Help your employees recognise phishing, deepfake and impersonation threats before they lead to financial loss or a personal data breach.
Contact Entrust Network to learn more about our DPO as a Service and annual Security Awareness Training programme.
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