IT System Engineer

Job Highlights

  • Hybrid Work Arrangement
  • Flexible Benefits and Project Incentives
  • IT Course and Certification Sponsorship

Job Description


System Administration

  • Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
  • Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

  • Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
  • Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

  • Document and track technical support issues and resolutions in the ticketing system
  • Maintain up-to-date network diagrams and technical documentation

Project Work

  • Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
  • Deploy cloud servers with an open-source virtualisation
  • Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
  • Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
  • Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

  • Comply with all policies and procedures published under Information Security Management System category
  • Fulfil the requirements of Information Security Management System standards

The ideal candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

Apply for this position

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