IT Maintenance Services
Having the proper technical support is the key for businesses today as downtime directly affects productivity and cost. At the core of technical support are our helpdesk support that your ground staff needs and having support for your core IT infrastructure devices. Entrust Network IT Maintenance Services promises maximum support with minimum downtime.
- Network documentation
- Hardware inventory record
- Software licensing management
- User administration (setup and maintaining user account)
- Setup security policies and internet usage acceptance
- Installing and configuring new hardware/software
- Apply critical updates, patches and services packs on Desktops/Servers
- Removal of Virus, trojan horse and spywares
- Phone helpdesk and remote desktop support
- Schedule routine on-site visits for service helpdesk
- Hardware loan and replacement
- IT Disaster recovery
- Performance tuning and optimization
- Monitor server’s network connectivity, resource usage (Drive Space, CPU usage, Server Load server backup timely and reliability
- Ensure server backup timely and reliability
- Analysis of errors and warnings issues in system events and logs for potential hardware/software failure
- Schedule security audit
Entrust Network Services provides support and maintenance for all IT products and services that your business requires, offering technical assistance to resolve server and networking issues and equally important, resolving your end users issues in both the enterprise (B2B) and consumer (B2C) space.
We have a team of technical engineers specialized in various system and software knowledge that allows us to provide a delivery model that equates to a total outsourcing solution. We have served more than 100 companies, 1000 networks and 10,000 business users and counting in Singapore alone.
Send your enquiry to us and we will get the right staff to get back to you